Terms and Conditions


PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern geraldinepierreskincare.com’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to geraldinepierreskincare.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and geraldinepierreskincare.com’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that geraldinepierreskincare.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), geraldinepierreskincare.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services from it.

SALES

All sales are for your own personal, non-commercial use only. If you are a distributor or re-seller, you are not permitted to purchase our products. If you are interested in any commercial re-sale, please contact us to discuss further.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 business days, depending on the delivery option. If you prefer to sign on delivery, this will incur an additional cost. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of geraldinepierreskincare.com. You must take care when opening any goods so as not to damage them, particularly when using any sharp instruments. 

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

Geraldine Pierre Skin Care handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

DAMAGED OR DEFECTIVE PRODUCTS

Should you wish to return your order due to damage, defect or similar, please notify us via the Contact (Get in touch) page of our website with a valid reason for return. If the matter cannot be resolved, we will process an exchange or refund upon timely receipt of the goods purchased. Refunds will be processed promptly and payment made by the same method that you made the original payment. Refund payments may take up to 7 business days to be received.

OTHER RETURNS

Should you wish to return your order for any other reason, please notify us via the Contact page of our website within 14 days of purchase with the reason for your return request. If the matter cannot be resolved, we will process a refund upon timely receipt of the goods purchased. We do charge postage and handling for your returns or exchanges and you are responsible for ensuring any returned items arrive in the original packaging with all seals intact - to our office. Refunds are made at our discretion. Refunds will be processed promptly and payment made by the same method that you made the original payment. Refund payments may take up to 7 business days to be received.

LINKS TO OTHER WEBSITES

geraldinepierreskincare.com may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between geraldinepierreskincare.com and the owners of those websites. geraldinepierreskincare.com takes no responsibility for any of the content found on the linked websites.

geraldinepierreskincare.com’s website may contain information or advertisements provided by third parties for which geraldinepierreskincare.com accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, geraldinepierreskincare.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. geraldinepierreskincare.com gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of geraldinepierreskincare.com to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

SKIN CARE DISCLAIMER

This website does not offer medical treatments or attempt to diagnose or treat any skin problem or skin conditions. All products should be used as directed on the product container or label. As everyone has different skin which can react to an allergen at any given time, any product could cause a negative skin reaction. We are not responsible if such a reaction should occur as a result of any consumer using our products. If you develop a skin sensitivity to any product, stop using it immediately and consult your physician.

Remember, you should never use new products on broken or irritated skin and discontinue using any product that causes any of the following: redness, scaling, itching, burning, soreness, blisters or other similar reactions.

You should not rely solely on the information contained in this website as it does not purport to be comprehensive or specific to your personal needs (e.g. pregnancy) or requirements. Please contact us if you require a list of product ingredients. Ultimately it is the responsibility of the consumer to research product information. And if you are uncertain, check with your health practitioner prior to using any of our products.

This disclaimer does not seek to exclude any warranties implied by law which may not lawfully be excluded.

FITNESS AND EXERCISE DISCLAIMER

Exercise and health are matters that vary from person to person. You should understand that when participating in any exercise or exercise program, there is the possibility of physical injury. If you engage in this exercise or exercise program, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge geraldinepierreskincare.com, all its instructors, commentators and any associated with the geraldinepierreskincare.com website from any and all claims or causes of action, known or unknown.

geraldinepierreskincare.com and its contents are made available without warranties or guarantees of any kind.

geraldinepierreskincare.com, any contributing author(s) of any articles including any third party contributors, disclaim any and all liability for any type or form of injury, including personal, direct, indirect or consequential or damage of any kind or type resulting from the use of this website or from any information, advice, goods, services or other resources that may be mentioned or made accessible through this website. This includes personal physical injury from performing any exercise described, or any and all forms of injury and/or damage to person, both animate or inanimate, mental, physical, electronic or any and other form of injury. We also disclaim liability caused by intentional or unintentional negligence.

You should always consult a physician before starting a fitness program or changing your diet. Not all exercises, nutrition programs or activities are suitable for everyone. The information presented in this website is in no way intended as a substitute for medical, nutritional or psychological counselling.

All information contained on geraldinepierreskincare.com, including information relating to medical and health conditions, products, treatments and nutrition is for informational purposes only. The content is also not intended to be a substitute for professional training, nutrition, diet, health, wellness, fitness, training tips, eating disorders, related issues or any other form of advice. When in doubt, consult your primary care physician, registered dietician or another certified professional.

DIETARY AND FOOD DISCLAIMER

All information contained on this website is for information purposes only. It should not be used to diagnose, prevent, treat or cure any sickness, disease, health or medical condition and is not meant to substitute professional dietary advice or treatment. In addition, the products themselves including any food supplements are not intended to diagnose, prevent, treat or cure any health or medical condition. Any product purchased for whatever reason which is used as a food supplement is done so at the discretion of the customer.

It is not uncommon to be intolerant to certain grains, nuts or food groups. If you have or suspect you may have allergies or medical issues which may be affected by certain foods, or after taking or using any of our products you find you may have or are experiencing side effects, you should promptly contact your health care provider. Do not exceed the stated dose or use with prescribed medication unless advised by a doctor or medical practitioner. You are using and taking all products at your own risk. We accept no liability for any result, direct or indirect, of you taking any product and neither geraldinepierreskincare.com or its employees may be held responsible for any claim made against them.

You should also consult a physician or medical practitioner before taking any dietary supplement, especially if you are pregnant or nursing.

EDUCATION, COACHING AND ADVISORY SERVICES DISCLAIMER

By using our services, you agree that geraldinepierreskincare.com is not to be held liable for any decisions you make based on any of our services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold geraldinepierreskincare.com liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by geraldinepierreskincare.com.

All our information on both the website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and geraldinepierreskincare.com takes no responsibility for your actions, choices or decisions.

YOUR PRIVACY

At geraldinepierreskincare.com, we are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. geraldinepierreskincare.com respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles.

Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. geraldinepierreskincare.com’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data geraldinepierreskincare.com collects is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

geraldinepierreskincare.com does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSE YOUR INFORMATION

geraldinepierreskincare.com may be required, in certain circumstances, to disclose information in good faith and where geraldinepierreskincare.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of geraldinepierreskincare.com. geraldinepierreskincare.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then geraldinepierreskincare.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use.

geraldinepierreskincare.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADE MARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trade marks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

geraldinepierreskincare.com expressly reserves all copyright and trade mark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

PROHIBITED CONDUCT

You must not use this website for any activities that:
1)    infringes the intellectual property or other rights of any person;
2)   cause you or us to breach any law, regulation, rule, code or other legal obligation;
3)   defames, harasses, threatens, menaces, offends or restricts any person;
4)   are or could reasonably be considered obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence or in breach of privacy; or
5)   would bring us, or this website, into disrepute.

You must not interfere with or inhibit any user from using this website.
You must not use this website to send unsolicited email messages.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and geraldinepierreskincare.com concerning your use and access to geraldinepierreskincare.com’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

JURISDICTION

This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and geraldinepierreskincare.com that results in litigation then you must submit to the jurisdiction of the courts of Victoria.

LAST UPDATED JANUARY 2017